Returns & Exchanges
At Decathlon, we want to ensure you are fully satisfied with your sports gear, which is why we offer a flexible 365-day return policy for our members and 30 days for guest shoppers. Products must be in their original condition with tags attached to be eligible for a full refund or exchange.
Initiate Your Return
Log in to your Decathlon account to select the items you wish to return and generate a digital return authorization or printable label.
Pack Your Gear
Securely place your unused items in their original packaging, ensuring all labels and accessories are included to prevent damage during transit.
Ship or Drop Off
Take your package to an authorized drop-off point using our prepaid label, or visit any Decathlon retail store for a free and immediate return.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing